Privacy Policy

1. Information We Collect

VE Goodies collects information to provide better services to our customers and partners. We collect the following types of information:

• Contact Information: Name, email address, phone number, and business address when you request our services
• Transaction Data: Payment information and purchase history from vending machine transactions
• Location Data: Information about vending machine locations and service areas
• Usage Information: Data about how our vending machines are used, including product preferences and transaction times
• Communication Records: Records of your communications with us for customer service purposes

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our vending machine services
• To process transactions and send transaction confirmations
• To respond to customer service requests and support needs
• To improve our product selection and service quality
• To send service updates, maintenance notifications, and promotional offers
• To analyze usage patterns and optimize machine placement
• To comply with legal obligations and resolve disputes

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who help us operate our business (payment processors, maintenance contractors)
• Business Partners: With location partners where our machines are placed, limited to operational necessities
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Payment Information Security

Payment transactions are processed through secure, PCI-compliant payment processors. We do not store complete credit card information on our servers. Transaction data is encrypted and handled according to industry security standards.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Transaction records are typically retained for 7 years for accounting and tax purposes.

6. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a portable format

To exercise these rights, contact us at vegoodiesllc@gmail.com or (469) 922-3413.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings. Some vending machines may collect anonymous usage data to optimize inventory and service.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: